Return and Refund Policy

Return and Refund Policy

Return and Refund Policy

At Glowy Earring, we take great care in delivering high-quality products and ensuring your satisfaction. However, due to the nature of our Christmas Tree Earrings, we have specific guidelines for returns and refunds:

Returns
For hygiene reasons, we do not accept returns for earrings that have been opened, used, or worn. This policy is in place to prioritize the health and safety of all our customers.

Refunds
If your product arrives damaged or defective, and the packaging remains unopened, we are happy to offer a refund. To qualify:

• You must contact us within 5 days of receiving your order.
• Provide proof of the issue (e.g., a photo).

Please email us at contact@glowyearring.com, and our team will assist you promptly to resolve the issue.

Your satisfaction is important to us, and we’re committed to ensuring a positive shopping experience.

Effective Date: This Return and Refund Policy is effective as of 06/10/2024.