Terms of Services

Shop with confidence knowing that our online store has clear terms of service. We prioritize customer satisfaction and security.

Welcome to Arabian Aura Perfumes! These Terms of Service govern your use of our online platform and services. By accessing or using our website and purchasing products from us, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

  1. Acceptance of Terms:
    By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.
  2. Eligibility:
    You must be at least 18 years old to use our services. By using our platform, you represent and warrant that you are of legal age to form a binding contract.
  3. Product Information:
    We strive to provide accurate and up-to-date information about our perfumes, including descriptions, images, and prices. However, we do not guarantee the accuracy or completeness of such information. The images are for illustrative purposes only, and actual products may vary slightly.
  4. Orders and Payment:
    a. By placing an order on our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion.
    b. Payment must be made in full at the time of placing the order. We accept various payment methods, and all transactions are secure.
    c. Prices are listed in euro(EUR o €) , and additional charges such as taxes and shipping fees may apply.
  5. Shipping and Delivery:
    a. We will make reasonable efforts to ship your order within the estimated delivery timeframe. However, delivery times may vary due to factors beyond our control.
    b. The risk of loss and title for products purchased from us pass to you upon delivery of the items to the carrier.
  6. Returns and Refunds:
    a. We want you to be satisfied with your purchase. If you receive damaged or incorrect products, please contact our customer service within 5 days of receiving the order to arrange for a return or exchange.
    b. For health and safety reasons, we cannot accept returns of opened or used perfume products unless they are faulty.
  7. Intellectual Property:
    a. All content and materials on our website, including but not limited to text, images, logos, and trademarks, are the property of Arabian Aura Perfumes and protected by intellectual property laws.
    b. You may not use, reproduce, modify, or distribute our content without our explicit written permission.
  8. Prohibited Conduct:
    a. You must not use our platform for any illegal or unauthorized purpose.
    b. You shall not engage in any activity that disrupts or interferes with the proper functioning of our website or services.
    c. You must not attempt to gain unauthorized access to any part of our website, servers, or databases.
  9. Privacy Policy:
    Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
  10. Disclaimer of Warranties:
    a. Our products are provided on an "as-is" basis without any warranties, express or implied.
    b. We do not warrant that our website and services will be error-free or uninterrupted, or that any defects will be corrected.
  11. Limitation of Liability:
    a. Arabian Aura Perfumes shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our products or services.
    b. In no event shall our total liability exceed the amount paid by you for the products purchased.
  12. Indemnity:
    You agree to indemnify and hold Arabian Aura Perfumes and its affiliates harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our platform or any violation of these Terms of Service.
  13. Modification of Terms:
    We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
  14. Governing Law and Jurisdiction:
    These Terms of Service shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.

Thank you for reading our Terms of Service. If you have any questions or concerns, please contact our customer service team.